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July 7,
2010
Assistant
Practice Administrator
Phillips
Family Practice
Requirements:
BA
required. Minimum of one-year managerial
experience in
practice operations preferred, demonstrated experience supervising
staff
required. Demonstrate organizing and scheduling skills. Demonstrate
excellent
communication and interpersonal skills. Demonstrate computer software
proficiency including Microsoft Excel, Word and Epic/Epic care systems.
Bi-lingual Spanish a plus.
Responsibilities: Assure the provider scheduled are
entered correctly into the computer system. Receive and resolve
patients' complaints. Assist the Practice Administrator with patient
flow
management. Perform administrative quality
assurance. Coordinate maintenance of
physical plant. Produce written meeting minutes and management
reports.
Assist with hiring, supervising, scheduling
and evaluating Patient Services
Representatives. Supervise the review of computer
data to ensure accuracy.
Level 2 Technical
Support Specialist
Information Technology Department
Requirements:
High
School diploma or equivalent required. BA
degree preferred. A+ or other
certification
preferred. Previous experience in the
helpdesk
or technical support role in IT department required. Excellent
written and oral communication
required. Excellent interpersonal and
organizational
skills and the able to work with confidential information independently
required.
Responsibilities:
Provide
level 2 support for all IT related issues escalated by the Helpdesk
including but
not limited to configuration, troubleshooting, connectivity,
installations and upgrades.
Provide after hour coverage based on rotation.
When needed answer Helpdesk support line and enter
tickets and follow up accordingly. Set up,
image, configure PCs, laptops, and Printers and peripherals. Rollout
hardware improvements. Monitor, maintain and upgrade Track-It
system as
needed. Develop basic training materials
for users, as required.
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To apply for all
positions:
Please
send a resume and cover letter (specifying the position of
interest) with salary requirements to:
Gail
Seaton
Recruitment Coordinator
The Institute for Family Health, Inc.
16 East 16th Street
New York, New York 10003
Fax: (212) 989-6170
E-mail: hresource@institute2000.org
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